iPhone® For Seniors For Dummies®

To view this book's Cheat Sheet, simply go to www.dummies.com and search for “iPhone For Seniors For Dummies Cheat Sheet” in the Search box.

Introduction

If you bought this book (or are even thinking about buying it), you’ve probably already made the decision to buy an iPhone. The iPhone is designed to be easy to use, but you can still spend hours exploring the preinstalled apps, finding out how to change settings, and figuring out how to sync the device to your computer or through iCloud. I’ve invested those hours so that you don’t have to — and I’ve added advice and tips for getting the most out of your iPhone.

This book helps you get going with your iPhone quickly and painlessly so that you can move directly to the fun part.

About This Book

This book is specifically written for mature people like you, folks who may be relatively new to using a smartphone and want to discover the basics of buying an iPhone, making and receiving phone calls, working with its preinstalled apps, and getting on the Internet. In writing this book, I’ve tried to consider the types of activities that might interest someone who is 50 years old or older and picking up an iPhone for the first time.

Foolish Assumptions

This book is organized by sets of tasks. These tasks start from the beginning, assuming that you’ve never laid your hands on an iPhone, and guide you through basic steps using nontechnical language.

This book covers going online using either a Wi-Fi or cellular connection, browsing the web (Chapter 12), and checking email (Chapter 13). I’m also assuming that you’ll want to use the Apple Books e-reader app, so I cover its features in Chapter 17. Not to mention covering other great things you can do with your iPhone, such as monitoring use of your iPhone and its apps (Chapter 5), discovering new apps (Chapter 14), taking and sharing your photos and videos (Chapters 19 and 20, respectively), tracking your health (Chapter 24), and much more!

Icons Used in This Book

Icons are tiny pictures in the margin of pages that call your attention to special advice or information, such as:

These brief pieces of advice help you to take a skill further or provide alternate ways of getting things done.

Heads up! This may be difficult or expensive to undo.

This is information that's so useful, it's worth keeping in your head, not just on your bookshelf.

Maybe this isn't essential information, but it's neat to know.

Beyond the Book

There's even more iPhone information on www.dummies.com. This book’s Cheat Sheet offers a list of General settings, Mail, Contacts, and Calendar settings to be aware of, and the settings you can control for browsing in Safari. To get to the cheat sheet, go to www.dummies.com, then type iPhone For Seniors For Dummies Cheat Sheet in the Search box. This is also where you'll find any significant updates or changes that occur between editions of this book.

Where to Go from Here

You can work through this book from beginning to end or simply open a chapter to solve a problem or acquire a specific new skill whenever you need it. The steps in every task quickly get you to where you want to go, without a lot of technical explanation.

At the time I wrote this book, all the information it contained was accurate for the iPhone SE, 6s and 6s Plus, 7 and 7 Plus, 8 and 8 Plus, X (the Roman numeral for ten), XR, XS, XS Max, 11, 11 Pro, and 11 Pro Max along with version 13 of iOS (the operating system used by the iPhone). Apple is likely to introduce new iPhone models and versions of iOS between book editions. If you’ve bought a new iPhone and found that its hardware, user interface, or other software on your computer mentioned in this book looks a little different, be sure to check out what Apple has to say at www.apple.com/iphone. You’ll no doubt find updates there on the company’s latest releases.

Part 1

Getting to Know Your iPhone

IN THIS PART …

Meeting your new iPhone

Navigating iPhone’s interface

Customizing your settings

Activating special features

Monitoring how your iPhone is being used

Chapter 1

Buying Your iPhone

IN THIS CHAPTER

Discover what’s new in iPhones and iOS 13

Choose the right iPhone for you and find where to buy it

Understand what you need to use your iPhone

Explore what’s in the box

Take a look at the gadget

You’ve read about it. You’ve seen the lines at Apple Stores on the day a new version of the iPhone is released. You’re so intrigued that you’ve decided to get your own iPhone to have a smartphone that offers much more than the ability to make and receive calls. iPhone also offers lots of fun apps, such as games and exercise trackers; allows you to explore the online world; lets you read e-books, magazines, and other periodicals; allows you to take and organize photos and videos; plays music and movies, and a lot more.

Trust me: You’ve made a good decision, because the iPhone redefines the mobile phone experience in an exciting way. It’s also an absolutely perfect fit for seniors.

In this chapter, you learn about the advantages of the iPhone, as well as where to buy this little gem and associated data plans from providers. After you have one in your hands, I help you explore what’s in the box and get an overview of the little buttons and slots you’ll encounter — luckily, the iPhone has very few of them.

Discover the Newest iPhones and iOS 13

Apple’s iPhone gets its features from a combination of hardware and its software operating system (called iOS, which is short for iPhone operating system). The most current version of the operating system is iOS 13. It’s helpful to understand which new features the latest models and iOS 13 bring to the table (all of which are covered in more detail in this book).

Apple’s latest additions to the iPhone family are the iPhone 11, 11 Pro, and 11 Pro Max. Like their predecessors, they are highly advanced smartphones that leave competitors in the dust. They also signal that Apple has no plans to include the Home button in future models, which is something seasoned iPhone X and newer model users have come to embrace. Here are some of the key features of the latest iPhone models:

  • An A13 chip: Each of the three new iPhone models includes the new A13 chip. The truly innovative tech in these models demands a processor that can handle some heavy lifting while still being able to answer calls and retrieve email.
  • Dual SIM technology (nano-SIMs and eSIMs): These newest iPhone models support the use of both nano-SIMs and eSIMS. Every cellphone uses a chip called a SIM that allows it to work with cellular networks. Traditionally, SIMs (which are nano-SIMs in the iPhone 11, 11 Pro, and 11 Pro Max) are small cards installed in your iPhone by you or your cellular provider. The use of SIMs makes switching providers a bit of an ordeal because each SIM is wired for only a specific network. However, eSIMs are chips embedded into your iPhone that will never need to be changed out and are compatible with any provider, allowing you to easily switch cellular providers by scanning a code or using an app from your cellular provider. You’ll want to discuss this option with your cellular provider when your purchase a new iPhone model. Other benefits of dual SIMS are that you can have more than one number on your iPhone (perhaps one could be personal and the other for work); you’re able to more easily add local plans when you travel; and you can even have separate voice and data plans.
  • Splash, water, and dust resistance: Your new iPhone 11, 11 Pro, or 11 Pro Max is resistant to damage caused by water splashing onto it or from dust collecting within it.

    You might consider acquiring AppleCare+, which is Apple’s extended warranty, currently priced at $149 for iPhone 11, or $199 for iPhone 11 Pro and 11 Pro Max. AppleCare+ does cover up to two incidents of accidental damage, which could more than cover the cost of repairing your iPhone without it. You can also get AppleCare+ with Theft and Loss coverage for $100 more, regardless of the model.

    Now, you don’t want to take your iPhone 11 Pro or 11 Pro Max deep-sea diving, but it’s likely to survive submersion in about 4 meters of water for up to 30 minutes. The iPhone 11 is rated at about 2 meters of water for up to 30 minutes. Mind you, these numbers have been tested in labs and aren't based on real-world conditions. In other words, if your iPhone 11 model gets wet, it’s much more likely to survive the ordeal than older iPhone iterations, but it still isn't something you’d like to see happen to your expensive investment.

  • Glass body and wireless charging: iPhone 11 models are comprised of an all-glass body (with a tiny sliver of stainless steel around the edges to hold it all together), allowing a beautiful appearance and wireless charging. The glass is also the most durable of that used in any smartphone ever, according to Apple.

    Don’t read that as unbreakable. Cases are still a good — no, make that a great — idea. As a matter of fact, Apple has a line of cases that not only protect your iPhone but also allow for wireless charging.

  • Edge-to-Edge display: iPhone 11 models sport edge-to-edge displays, meaning there’s nothing else on the front of your iPhone but screen. Which brings me to my next point.
  • No Home button: As I previously mentioned, the method you’ve used for a decade now to return to the Home screen is now a thing of the past with iPhone X and newer models. You simply swipe up from the bottom of the screen to provide the same effect as pressing the Home button. This also means that Touch ID as an unlocking method is now relegated to older iPhones.
  • Facial Recognition: Touch ID is replaced on iPhone X models and newer with Face ID. Using Face ID and the front-facing camera, your iPhone 11 model unlocks when it recognizes your face.

Any iPhone model from the iPhone SE forward can use most features of iOS 13 if you update the operating system (discussed in detail in Chapter 3); this book is based on version 13 of iOS. This update to the operating system adds many features, including (but definitely not limited to)

  • Performance enhancements: Apple promises that iOS 13 will increase the speed and performance of your iPhone, going all the way back as far as iPhone SE. From apps to keyboards to taking pictures — everything gets a speed upgrade.
  • Siri improvements: Siri just keeps getting better. Siri can now speak in more natural tones and cadence, thanks to new software rendering capabilities. Siri can also give you more personalized information, including being able to find event information and reminders in other apps. And Siri can now play audio files from third-party app providers.
  • Dark Mode has arrived: With iOS 13, you have the option of using Dark Mode, which gives the iOS color scheme from light to dark. Dark Mode is especially helpful in low-light situations, or when you don’t want to disturb others with the bright light from your iPhone’s screen.
  • Accessibility enhancements: Voice Control allows you to control your iPhone entirely with your voice; dictation is much more accurate; processing of voice commands happens right on your iPhone (as opposed to being transmitted to an online location and then returned to your iPhone); Numbers and Grids help to make more accurate selections; and the list goes on.
  • Upgrades to Photos: The Photos app receives some love in iOS 13, allowing for faster and more accurate searches of your Photos Library, better organization, better filters, enhanced and non-destructive video editing, and other features make this a great addition.
  • All new Maps: iOS 13 introduces the new Maps app, which has been completely reconstructed and comes loaded with amazing features and awesome attention to landmark details. Junction View helps make sure you’re in the right lane for turns, but the Look Around feature is worth the price of admission alone. Look Around lets you see a 360-degree three-dimensional view of locations, enabling you to know your way around before you even get there.

Don’t need or use all the built-in apps? You can remove them from your Home screen. When you remove a built-in app from your Home screen, you aren't deleting it — you’re hiding it. This is due to security reasons that are beyond the scope of this book. However, the built-in apps take up very little of your iPhone’s storage space, and they can easily be added back to your Home screen by searching for them in the App Store and tapping the Get button.

These are but a very few of the improvements made to the latest version of iOS. I suggest visiting www.apple.com/ios/ios-13 to find out more.

Choose the Right iPhone for You

The sizes of the latest iPhone 11 models vary:

  • iPhone 11 measures 2.98” by 5.94” (6.1” diagonally) with a depth of .33 inch (see Figure 1-1).
  • iPhone 11 Pro measures 2.81” by 5.67” (5.8” diagonally) with a depth of .32 inch (see Figure 1-2).
  • iPhone 11 Pro Max measures 3.06” by 6.22” (6.5” diagonally) with a depth of .32 inch (also shown in Figure 1-2).

You can get iPhone 11 in white, black, yellow, purple, green, and a beautiful PRODUCT RED version. iPhone 11 Pro and 11 Pro Max both come in gold, silver, midnight green, or space gray.

Other differences between iPhone X models come primarily from the current operating system, iOS 13.

Image courtesy of Apple, Inc.

FIGURE 1-1

Not sure whether to get an iPhone 11 model? Here are a few more key differences:

  • The battery life of the iPhone 11 Pro Max is longer than the 11 or 11 Pro. For example, audio playback time on the 11 Pro Max is rated at 80 hours versus 65 hours on the 11 and 11 Pro.
  • iPhone 11 Pro and 11 Pro Max have triple rear-facing cameras, providing amazing optical zoom, Portrait mode, and other features. The 11 has dual rear-facing cameras.
  • Screen resolution: The higher the resolution, the crisper the phone display. The iPhone 11 provides 1792 x 828 resolution; 11 Pro provides 2436 x 1125; and 11 Pro Max provides a stunning 2688 x 1242.

Image courtesy of Apple, Inc.

FIGURE 1-2

Table 1-1 gives you a quick comparison of iPhone 8, 8 Plus, XR, 11, 11 Pro, and 11 Pro Max (models currently sold by Apple). All costs are as of the time this book was written. (Some carriers may introduce non-contract terms.)

One exciting pricing option is the iPhone Upgrade Program. You choose your carrier, get an unlocked phone so you can change carriers, and receive Apple Care + to cover you in case your phone has problems, all starting at a cost of $37.41 a month (depending on the iPhone model you select). Data usage from your carrier will come on top of that. Check out www.apple.com/shop/iphone/iphone-upgrade-program for more information.

TABLE 1-1 iPhone Model Comparison

Model

Storage

Cost (may vary by carrier)

Carriers

8

64 and 128GB

from $449

AT&T, Verizon, Sprint, T-Mobile

8 Plus

64 and 128GB

from $549

AT&T, Verizon, Sprint, T-Mobile

XR

64 and 128GB

from $599

AT&T, Verizon, Sprint, T-Mobile

11

64, 128, and 256GB

from $699

AT&T, Verizon, Sprint, T-Mobile

11 Pro

64, 256GB, and 512GB

from $999

AT&T, Verizon, Sprint, T-Mobile

11 Pro Max

64, 256GB, and 512GB

from $1099

AT&T, Verizon, Sprint, T-Mobile

Decide How Much Storage Is Enough

Storage is a measure of how much information — for example, movies, photos, and software applications (apps) — you can store on a computing device. Storage can also affect your iPhone’s performance when handling such tasks as streaming favorite TV shows from the World Wide Web or downloading music.

Streaming refers to playing video or music content from the web (or from other devices) rather than playing a file stored on your iPhone. You can enjoy a lot of material online without ever downloading its full content to your phone — and given that the most storage endowed iPhone model has a relatively small amount of storage, that isn't a bad idea. See Chapters 18 and 20 for more about getting your music and movies online.

Your storage options with an iPhone 11 are 64, 128, and 256 gigabytes (GB), while 11 Pro and 11 Pro Max are 64, 256, and 512 gigabytes. You must choose the right amount of storage because you can’t open the unit and add more as you usually can with a desktop computer. However, Apple has thoughtfully provided iCloud, a service you can use to back up content to the Internet (you can read more about that in Chapter 4).

How much storage is enough for your iPhone? Here’s a guideline:

  • If you like lots of media, such as movies or TV shows, you might need 256GB.
  • For most people who manage a reasonable number of photos, download some music, and watch heavy-duty media such as movies online, 64GB may be sufficient. But if there’s any possibility you may take things up a notch in the future regarding media consumption and creation (such as the newest grandchild being on the way soon), you should probably seriously consider 256GB.
  • If you simply want to check email, browse the web, and write short notes to yourself, 64GB likely is plenty.

Do you know how big a gigabyte (GB) is? Consider this: Just about any computer you buy today comes with a minimum of 256GB of storage. Computers have to tackle larger tasks than iPhones, so that number makes sense. The iPhone, which uses a technology called flash storage for storing data, is meant (to a great extent) to help you experience online media and email; it doesn’t have to store much since it pulls lots of content from the Internet. In the world of storage, 32GB for any kind of storage is puny if you keep lots of content (such as audio, video, and photos) on the device.

What’s the price for larger storage? For the iPhone 11, a 64GB unit costs $699; 128GB is $749; and 256GB will set you back $849. iPhone 11 Pro with 64GB is $999; 256GB is $1149; and the model tops out at $1349 for 512GB. Not to be outdone, iPhone 11 Pro Max is the priciest: $1099 for 64GB; $1249 for 256GB; and $1,449 for 512GB. Note that prices may vary by carrier and where you buy your phone.

Understand What You Need to Use Your iPhone

Before you head off to buy your iPhone, you should know what other connections and accounts you’ll need to work with it optimally.

At a bare minimum, to make standard cellular phone calls, you need to have a service plan with a cellular carrier (such as AT&T or Verizon), as well as a data plan that supports iPhone. The data plan allows you to exchange information over the Internet (such as emails and text messages) and download content (such as movies and music). Try to verify the strength of coverage in your area, as well as how much data your plan provides each month, before you sign up.

You also need to be able to update the iPhone operating system (iOS) and share media (such as music) among Apple devices. Though these functions can be utilized without a phone carrier service plan, you have to plug your phone into your computer to update the operating system or you may also update wirelessly over a network. You need to use a local Wi-Fi network to go online and make calls using an Internet service, such as Skype.

Given the cost and high-tech nature of the iPhone, having to jury-rig these basic functions doesn’t make much sense. Trust me: Get an account and data plan with your phone service provider.

You should open a free iCloud account, Apple’s online storage and syncing service, to store and share content online among your Apple devices. For example, you can set up iCloud in such a way that photos you take on your iPhone will appear on your iPad. You can also use a computer to download photos, music, or applications from non-Apple online sources (such as stores or sharing sites like your local library) and transfer them to your iPhone through a process called syncing.

Apple has set up its software and the iCloud service to give you two ways to manage content for your iPhone — including apps, music, or photos you’ve downloaded — and specify how to sync your calendar and contact information.

There are a lot of tech terms to absorb here (iCloud, syncing, and so on). Don’t worry. Chapters 3 and 4 cover those settings in more detail.

Where to Buy Your iPhone

You can’t buy an iPhone from just any retail store. You can buy an iPhone at the brick-and-mortar or online Apple Store and from mobile phone providers, such as AT&T, Sprint, T-Mobile, and Verizon. You can also find an iPhone at major retailers, such as Best Buy and Walmart, through which you have to buy a service contract for the phone carrier of your choice. You can also find iPhones at several online retailers (such as Amazon.com and Newegg.com) and through smaller, local service providers, which you can find by visiting https://support.apple.com/en-us/HT204039.

Apple offers unlocked iPhones. Essentially, these phones aren’t tied into a particular provider, so you can use them with any of the four iPhone cellular service providers. Though you may save a lot by avoiding a service commitment, these phones without accompanying phone plans can be pricey. But there’s a trend for providers offering cheaper plans and installment payments on the hardware.

What’s in the Box

When you fork over your hard-earned money for your iPhone, you’ll be left holding one box about the size of a deck of tarot cards.

Here’s what you’ll find when you take off the shrink wrap and open the box:

  • iPhone: Your iPhone is covered in a thick, plastic-sleeve thingy. Take it off and toss it back in the box.

    Save all the packaging until you're certain you won't return the phone. Apple's standard return period is 14 days.

  • Apple EarPods with Lightning connector: Plug the EarPods into your iPhone for a free headset experience.
  • Documentation (and I use the term loosely): This typically includes a small pamphlet, a sheet of Apple logo stickers, and a few more bits of information.
  • Lightning to USB Cable (iPhone 11): Use this cable to connect the iPhone to your computer, or use it with the last item in the box, the USB power adapter.
  • Lightning to USB-C Cable (iPhone 11 Pro and 11 Pro Max): Use this cable to connect the iPhone to your computer (if your computer has a USB-C port), or use it with the last item in the box, the USB-C power adapter.
  • Apple USB (iPhone 11) or USB-C (iPhone 11 Pro and 11 Pro Max) power adapter: The power adapter attaches to the Lightning to USB Cable (iPhone 11) or Lighting to USB-C Cable (iPhone 11 Pro and 11 Pro Max) so that you can plug it into the wall and charge the battery.

That’s all there is in the box. It’s kind of a study in Zen-like simplicity.

Search for iPhone accessories online. You’ll find iPhone covers and cases (from leather to silicone), car chargers, and screen guards to protect your phone’s screen.

Take a First Look at the Gadget

In this section, I give you a bit more information about the buttons and other physical features of the newest iPhone models. Figure 1-3 shows you where each of these items is located on the iPhone 11, 11 Pro, and 11 Pro Max.

FIGURE 1-3  

Here’s the rundown on what the various hardware features for iPhone X models and newer are and what they do:

  • Side button: You can use this button to power up your iPhone X model, put it in Sleep mode, wake it up, lock it, force a restart, power it down, and much more.
  • Lightning connector: Plug in the Lightning connector at one end of the Lightning to USB Cable (iPhone 11) or Lightning to USB-C Cable (iPhone 11 Pro and 11 Pro Max) that came with your iPhone to charge your battery, listen to audio with your EarPods, or sync your iPhone with your computer (which you find out more about in Chapter 4).
  • Ring/Silent switch: Slide this little switch to mute or unmute the sound on your iPhone.
  • Built-in stereo speakers: One pleasant surprise when I got my first iPhone was hearing what a nice little sound system it has and how much sound can come from the tiny speakers. The speakers in iPhone X models and newer provide rich stereo sound and deeper bass than previous models, and are located on the bottom edge of the phone and at the top part near the earpiece.
  • Volume Up/Down buttons: Tap the Volume Up button for more volume and the Volume Down button for less.

    You can use the Volume Up button as a camera shutter button when the camera is activated.

  • Built-in microphones: Built-in microphones make it possible to speak into your iPhone to deliver commands or content. This feature allows you to do such things as
    • Make phone calls using the Internet.
    • Use video calling services, such as Skype.
    • Work with other apps that accept audio input, such as the Siri built-in assistant.

If you have an iPhone model prior to the X series, read your iPhone’s documentation or visit https://support.apple.com/iphone to discover the hardware features specific to your device.